Safeguarding Toronto Stores Through Retail Security and Loss Prevention

Did you know Canadian retailers lose over $8 billion a year to shoplifters? Shoplifting is a significant problem for retail store owners, even for internationally recognized brands. In a busy and bustling city like Toronto, it pays dividends to keep loss prevention top of mind. As Canada’s fastest-growing security service provider, Blackbird is proud to serve a diverse array of clients that span across Canada. Trusted as Ontario’s best retail security company, we provide loss prevention services to top brands, including H&M, Holt Renfrew, UNIQLO, Best Buy, Sephora, and many more. 

Read success stories from these brands and more below.

Tactical Security Guards at H&M in Toronto

As the second largest clothing retailer in the world, H&M is a staple destination for Canadians looking to capitalize on the latest trends at an affordable price point. Spanning three floors, the Queen West H&M is a downtown Toronto hub for consumers looking for fresh fashions. Our Toronto retail security team couldn’t be more thrilled to be helping this bustling business stay safe from retail security threats. 

As part of our 100% customizable security services, Blackbird deploys tactical security guards at the Queen West H&M seven days a week. Their primary focus is on loss prevention, retail security, and reducing retail theft. Our diligent retail security guards are exceptional at retail loss prevention and shrinkage reduction.

Toronto Loss Prevention Security at UNIQLO

UNIQLO is a clothing company founded in Japan in 2015 that provides casual apparel for women, men, and children. The unique clothing chain seeks to develop radical new materials and create basic designs, while providing its shoppers with more affordable prices. The global brand has amassed over 1,000 stores worldwide, with several locations across Canada.

The popular retail company has hired Blackbird Security’s highly-trained loss prevention team to provide on-site services in their retail locations across Canada, including at UNIQLO’s stores in Toronto. The Blackbird team greets and welcomes customers and oversees the safety and security of shoppers, staff and the in-store merchandise that’s on display throughout their stores. 

Retail Security in Toronto at MEC

MEC is a well-known retailer of recreational and outdoor gear with a vast selection of high-quality goods, apparel, and services. Canadians love MEC for its broad selection of goods for virtually all outdoor activities. Customers in Toronto seeking quality outdoor equipment will be thrilled to learn they can access three new stores around the city, protected by us at Blackbird Security. 

The Blackbird Tactical Security team is pleased to offer security for this Canadian-founded company, assisting them in defending their apparel and products against threats to retail security. Our loss prevention guards at each location are highly trained to spot theft before it happens and intercept potential thieves before they can escape with stolen goods, as well as provide a reassuring presence and make any arrests as needed. 

Loss Prevention Security at Sephora in Toronto

Sephora Union Station is the first retail store located within a major transit hub in Canada. This bustling location spans over 4,100 square feet inside the new Bay Street Promenade, providing convenient shopping for commuters, sightseers and those popping into the city. This unique setting presents a challenging environment for security staff, with the massive footfall at Union Station offering plenty of cover for retail theft.

Blackbird Security guards act as a strong frontline visual deterrent to criminal activity. When a potential shoplifter suspects they may be being watched, their activity becomes too risky to carry out. Following this logic onwards, a shoplifter is much more likely to target a store without visible security. With many stores already dealing with staffing shortages, it’s just not viable to expect your in-house staff to carry out their duties while also keeping an eye on suspicious behaviour.

Tactical Security at Value Village in Ottawa

Value Village stores have an extensive amount of merchandise on display throughout their stores, including clothing, accessories, home goods, books, footwear, and more. Due to the high volume of goods and the fact that the popular thrift stores use standard price tags and stickers instead of electronic security tags, the stores are often a target for shoplifting.

As such, the Value Village location in Ottawa, Ontario, has partnered with Blackbird Security to help deter potential theft and protect its in-store merchandise.

Blackbird’s tactical security guards greet shoppers entering the stores and act as a highly visible security presence. This helps deter would-be criminals from pocketing merchandise or swapping price stickers on higher ticket items while they shop, in turn reducing potential losses for the company. 

Additionally, guards greet shoppers and oversee activities in the store, keeping a watchful eye on suspicious activity and reporting and responding as needed.

Blackbird Academy: The Best in Retail Security Training   

At Blackbird Academy, our security guards receive the most comprehensive security training in the industry. Delivered via a combination of our own in-house team as well as through exterior experts in the field, our comprehensive training program encompasses areas like Customer Service, OFA (Occupational First Aid) Training, St. John’s Mental Health Training, Conflict Resolution, Non-Violent Crisis Intervention, and more. It’s why we’re trusted to be front-line security for so many businesses across Canada, and execute on all matters related to loss prevention. 

Partner With Blackbird Security for Retail Security in Toronto

Ready to upgrade your retail security solutions? Work with Toronto’s best retail security company. Our services are fully customizable, depending on your specific challenges and needs, and our team of experts will work with you to get the most out of your package. 

If you’re interested in upgrading your security services, contact us.