Blackbird Security Protects Vancouver Events

At Blackbird Security, one of our specialties is event security in Vancouver. We’re proud to provide top-quality services to our clients, ensuring their events take place smoothly, efficiently, and safely, for both organizers and attendees. Whether you’re organizing a concert, a festival, a convention, or a conference, our event security guards are flexible to meet your event’s unique needs. Read our case studies highlighting our exceptionally successful Vancouver events below. 

Aritzia Warehouse Sale: A Unique Event Security Challenge 

When Aritzia approached us to provide our industry-leading security guards for the annual Aritzia Warehouse Sale, held at the iconic Vancouver Convention Center West, we were more than happy to assist.

Every year, towards the end of summer, Aritzia hosts a week-long sale boasting significant markdowns at the Vancouver Convention Centre. Thousands of shoppers flock to this annual sale, hunting for the most coveted styles at a reduced price point. For loyal Aritzia customers, the Warehouse Sale is not to be missed. 

This bustling setting presents a uniquely challenging environment for security staff, with crowds of shoppers offering opportunities for disorderly conduct and retail theft. Here’s an overview of how we protected this iconic Vancouver shopping event:

• Line management: Our event security guard teams managed lines, minimized wait times, and maintained order throughout the event. 

• Venue access control: Blackbird Security guards managed entrances and exits, limiting the flow of attendees according to occupancy limits.

• Crowd management: Event security guards were placed strategically throughout the venue, monitoring crowds and watching for disruptive behaviour, disputes, and theft.

• Professional customer service: At Blackbird Security, we take a customer service-focused approach to our security services. We provided helpful guidance, answered questions, and maintained a friendly presence throughout the event. 

When representing such a beloved brand, our security guards understand that they are acting as frontline brand ambassadors. With this in mind, they execute their tasks in a polite, professional, and approachable manner. 

How Blackbird Security Secures Vancouver Concerts at UBC Thunderbird Stadium

Concert attendees, organizers, and venue managers alike know how important security guards are in creating a safe and welcoming environment at live music events. Partnering with a high-quality event security guard company can make the difference between a successful, streamlined event and an unsafe one. We proudly partner with UBC Thunderbird Stadium in Vancouver to protect their concerts and events. 

Three of our most significant UBC events were Miku Expo 2024, Bryson Tiller, and Kid Laroi. 89 Blackbird Security guards were deployed to Bryson Tiller’s concert, while 63 security guards were on duty for Kid Laroi, ensuring the safety of concert attendees.

• Crowd control: At both the Kid Laroi and Bryson Tiller concerts, Blackbird’s event security guards patrolled the lineup, directed attendees, and ensured that crowds remained calm and orderly throughout the check-in process.

• Pat downs, bag checks, and ticket verification: A key part of ensuring a safe concert venue is checking bags for weapons, alcohol, and other prohibited items. Bag checks were conducted outside of the stadium, where Blackbird Security guards divided the lineup into smaller queues to search bags and conduct pat-downs efficiently.

• Venue setup and asset protection: Our event security guards were present on site before the event to guarantee a seamless setup and security for the crew. Their responsibilities included patrolling the building perimeter, verifying identities at access points, managing vehicle entry, ensuring the safe transport of equipment into the venue, and securing backstage entryways for performers.

• Indoor security: When the venue opened its doors, our guards were strategically stationed within hallways and at access points, ensuring attendees followed the stadium’s rules and were directed away from prohibited areas. Controlling moving crowds safely is critical at concerts to ensure attendees do not run and injure themselves or others.

• Emergency response: Emergency response is a critical element of venue safety at concerts. Blackbird Security guards are trained in first aid, providing support during medical emergencies. Beyond first aid, our event security guards also receive comprehensive emergency response training to handle security incidents and emergencies, including fires. Our team also works closely with venue staff to learn internal emergency protocols, such as evacuation plans, to be prepared for any emergency.

Read about how we protected Miku Expo’s extensive sound and stage equipment on our blog. 

Blackbird Security Partnered with Cirque du Soleil in Vancouver and Toronto

We were honoured to partner with Cirque du Soleil in 2022 to safeguard their shows in Toronto and Vancouver during a critical time in the entertainment industry’s post-pandemic resurgence.

Cirque du Soleil’s travelling shows are a study in modern logistics. They move around the world each year, stopping at a different city every few months, constructing a lavish stage and backstage area for crews and performance artists. In each setting, a wide range of professional security services is required, delivered by a team with vast local knowledge. When it comes to Vancouver event security and Toronto event security, Blackbird Security is the perfect partner.

Our security guard team provided frontline support in areas including ticketing, bag checks, customer service, crowd control and access control. Both Cirque du Soleil sites were provided with round-the-clock security coverage to ensure no vandalism or trespassing on site. During each performance, our team was on hand to provide crowd control and customer service. 

At a high-profile event like Cirque du Soleil, it’s important to have security guards who are fully trained in customer service. We understand the majority of their interactions will be customer-centric, and it’s our priority to provide an experience for guests while ensuring the safety and security of all attendees. We believe this approach makes Blackbird Security the best event security company in Canada.

Partner With Vancouver’s Best Event Security Provider

Here’s what one of our Vancouver event security clients had to say about our services: 

“The Blackbird team was unbelievably helpful and professional at our company’s event. The team showed up every single time sharp and ready to tackle any tasks assigned to them. Everything was simple and organized. They lead you through the whole process so you understand what services they are providing you as well as what you need from them and how they are going to deliver it. Thank you, Blackbird, for the best experience.”

- Azin Lahijani, Event Coordinator at ParkWest Living in North Vancouver

Our extensive experience in securing high-profile events in Vancouver, combined with our industry expertise, highly trained security staff, and optimized procedures, ensures a premium experience for each of our event security clients. 

Interested in partnering with Blackbird Security to keep your next high-profile event secure? Get in touch with us through the form below to get started, or read more event security testimonials from satisfied clients.