5
min read -
November 26, 2025

UBC Robson Square Demonstrates the Importance of Campus Security with Blackbird's Tactical Security Program

By
Ranko Vukovic

When it comes to ensuring the safety of a bustling university campus like UBC Robson Square in downtown Vancouver, there's no room for compromise, as it is paramount to provide a secure environment for students, faculty, staff, and visitors.

This is precisely why UBC Robson Square has joined forces with Blackbird Security to implement a comprehensive Tactical Security Program that addresses a myriad of safety concerns while fostering a friendly and approachable campus atmosphere.

A Trusted Partnership

Blackbird Security has been at the forefront of safeguarding the UBC community since 2019. As part of this partnership, UBC Robson Square now deploys two of Blackbird's highly trained tactical security guards during each shift. This presence helps ensure that the campus remains a safe haven for learning and collaboration, offering peace of mind to everyone who steps foot on its premises.

To provide the highest level of service, Blackbird's security personnel undergo rigorous training and screening processes. This includes the requirement for Occupational First Aid Level 2 certification and specialised Naloxone training, enabling them to respond effectively to medical emergencies and overdose situations.

Comprehensive Services for Enhanced Tactical Security

The scope of services offered by Blackbird's Tactical Security Program at UBC Robson Square is both thorough and versatile. Interior and exterior foot patrols and mobile security are conducted meticulously to detect and mitigate any potential threats to the campus and its occupants. Guards are well-equipped to prevent vagrancy, vandalism, and other criminal activities that might compromise the campus's safety.

One of the unique challenges faced by UBC Robson Square is its proximity to provincial court holding cells, accessible through connecting doors on the site. Blackbird's security guards extend their watchful eyes to these areas, ensuring that the premises remain uncompromised.

Uniformed Blackbird security guard standing outside UBC Saunders School of Business

An Inclusive Approach to Campus Security

The value of a warm and welcoming campus environment cannot be overstated. Blackbird's guards understand this importance and embody a customer-centric approach. They greet visitors and students with warmth, ensuring that the first interaction they have on campus is a positive one. This approach creates an atmosphere of approachability and knowledge-sharing, contributing to the overall well-being of the community.

In addition to their daily responsibilities, Blackbird's uniformed security guards carry out comprehensive site audits to monitor and manage the presence of vandalism or hazardous substances in university facilities. They also handle lost and found items, return them to their rightful owners, and maintain constant vigilance to report any incidents or damage to UBC staff.

Event Security, Mobile Patrol, & Beyond

UBC Robson Square is no stranger to hosting a multitude of events, including talks by high-profile speakers and engaging workshops. Recognizing the unique requirements of such gatherings, Blackbird extends its support to event security, ensuring that every occasion is both enjoyable and secure.

To meet the heightened staffing needs, Blackbird employs innovative strategies; this includes Mobile Supervisors, who are leveraged to staff sites with part-time mobile staff, and a redundancy plan is implemented to guarantee coverage. Pre-event meetings with UBC representatives further ensure that the appropriate number of personnel are on standby for any last-minute needs.

Uniformed Blackbird security guard standing outside UBC Saunders School of Business

Professional Security, Comprehensive Programs

UBC Robson Square's partnership with Blackbird's Tactical Security Program underscores the university's unwavering commitment to the safety and well-being of its community. Through the dedication and expertise of Blackbird's security personnel, the campus remains a beacon of learning, collaboration, and safety. In addition to campus security, we extend our services to the following industries: 

Learn more today by contacting the Blackbird Security team!

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Frequently Asked Questions

What services do security companies offer?
At Blackbird Security, we offer a range of security services, such as:
- On-site uniform security
- Luxury suit & tie security
- Mobile patrols
- Alarm response
- Access control
- CCTV monitoring
- Event security
- Loss prevention (undercover security)
- Tactical Security
- Concierge/Front Desk Security
- Executive Protection
- Office & Facilities Security
- Government Security
- Parking Enforcement
- Residential Security
These services work in unison to safeguard businesses, people, and assets, offering peace of mind and comprehensive protection.At Blackbird Security, we are industry leaders in providing all of these services. Our expertise ensures tailored security solutions that meet your specific requirements. Browse further to learn more: Blackbird Security Services - Blackbird Security
Can security services be customized?
Many providers offer standard security programs, but Blackbird Security emphasizes a collaborative approach to customization. By considering factors such as your industry, location, size, and specific risks, we work closely with you to design security strategies that fit your needs. This might include adjusting patrol schedules, reporting frequency, or tailoring patrol routes to align with your operations.This is possible through our dedicated Client Services team as well as our in-house Control Centre and Reporting teams. Customization is a fundamental part of how we provide effective and seamless security solutions
Are security providers in Canada regulated?
Yes, most countries and regions (including Canada) have licensing bodies and regulations that govern security providers. Check local laws to ensure your provider complies with these standards.
How do I measure the effectiveness of security measures?
Measuring the effectiveness of security measures involves tracking key performance indicators (KPIs) to evaluate how well systems and personnel are meeting safety and asset protection goals. Start by analyzing incident response times, reductions in theft, vandalism, or shrinkage, and overall resolution rates for reported issues. Comparing pre- and post-implementation data helps demonstrate tangible improvements in safety and loss prevention. Regular audits, surveys, and risk assessment reports can also gauge the reliability and perception of security measures.

Key KPIs to track include:
- Incident response times: Faster responses to alarms or emergencies.
- Reduction in theft/vandalism: Compare loss data before and after implementation.
- Patrol compliance: Track patrol frequency and adherence via GPS or logs.
- False alarm rates: Lower rates ensure focus on real threats.
- Client/Employee satisfaction: Gather feedback to measure confidence in security.
- Client services: Dedicated account representative who supports ongoing needs & can adjust strategy as needed
What level of support can I expect from Blackbird Security
We ensure all of our clients have the utmost support for their businesses, and there's a few ways we do this:

- Allowing access to our 24/7 Control centre for all clients, which is based out of our head office in Vancouver, BC. Clients can call this centre and have a mobile guard swiftly deployed to their business for any spontaneous incidents that occur. We believe in operating it inhouse to ensure all services are streamlined and optimized for the best communication. Our control canter can be reached at this number for current clients: 1-888-991-2622.
- We have a dedicated client services team which directly communicates with clients on a day-to-day basis. Our client services often perform site check ups and can assist with any issues that arise at your business.

Your peace of mind is our priority. We’re more than a service provider—we’re a partner in protecting your business. With our team working tirelessly to anticipate and resolve challenges, you can focus on running your business with confidence, knowing we’re always here to support you. Together, we build safer environments and stronger partnerships, every step of the way.

Secure Your Operation Today

Talk to our security experts about protecting your facility. We’ll assess your needs and build a plan that works.
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Seven diverse security personnel standing in a row outdoors with city buildings in the background, wearing security uniforms.