2
min read -
September 5, 2025

Introducing Our New Client: UBC Robson Square Campus

By
Ranko Vukovic

At Blackbird Security, we love partnering with educational institutions to service their private security needs. After all, they train our next generation and have campuses in all of our major cities. If you’re in the market for a new campus security provider, have you considered Blackbird? In this blog, we’ll detail how we partner with one of the newest members of the Blackbird Security family: UBC Robson Square Campus.

Robson square in Vancouver, BC

Downtown Vancouver Security Guards

Robson Square is one of Downtown Vancouver’s most iconic settings. In 2010, it was the scene of wild celebrations during the Winter Olympics, and each year it plays host to the city’s underground ice rink. It’s also home to UBC’s Robson Square campus, where our dedicated uniform security guards have been hard at work.

Vancouver is the home of Blackbird Security. We also employ many UBC alumni. That’s why we’re excited to support an institution that has positively impacted so many members of our team and the broader community in our province.

Uniformed Blackbird security guard in front of Robson square sign in Vancouver, BC

At Robson Square, our team members perform concierge security duties and patrol security services. Every security guard on our team for the Robson Square site has full OFA-2 Certification, advanced security training, and has graduated from Blackbird Security’s own in-house de-escalation and customer service training courses.

During the pandemic, the need for our patrol security guards and concierge guards has increased greatly. Campuses like Robson Square are often left scarcely attended due to the current public health guidelines. This means a robust security presence is often required to deter opportunistic criminals.

Campus Security – Partner with Blackbird

At Blackbird Security we pride ourselves on providing campus security to learning institutions of all shapes and sizes across Western Canada. If you need assistance with security solutions for a campus or learning institution, we’d love to hear from you! Get in touch with us today!

Diagram showing harmful X-rays blocked by a lead apron and harmless light passing through.

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Frequently Asked Questions

What services do security companies offer?
At Blackbird Security, we offer a range of security services, such as:
- On-site uniform security
- Luxury suit & tie security
- Mobile patrols
- Alarm response
- Access control
- CCTV monitoring
- Event security
- Loss prevention (undercover security)
- Tactical Security
- Concierge/Front Desk Security
- Executive Protection
- Office & Facilities Security
- Government Security
- Parking Enforcement
- Residential Security
These services work in unison to safeguard businesses, people, and assets, offering peace of mind and comprehensive protection.At Blackbird Security, we are industry leaders in providing all of these services. Our expertise ensures tailored security solutions that meet your specific requirements. Browse further to learn more: Blackbird Security Services - Blackbird Security
Can security services be customized?
Many providers offer standard security programs, but Blackbird Security emphasizes a collaborative approach to customization. By considering factors such as your industry, location, size, and specific risks, we work closely with you to design security strategies that fit your needs. This might include adjusting patrol schedules, reporting frequency, or tailoring patrol routes to align with your operations.This is possible through our dedicated Client Services team as well as our in-house Control Centre and Reporting teams. Customization is a fundamental part of how we provide effective and seamless security solutions
Are security providers in Canada regulated?
Yes, most countries and regions (including Canada) have licensing bodies and regulations that govern security providers. Check local laws to ensure your provider complies with these standards.
How do I measure the effectiveness of security measures?
Measuring the effectiveness of security measures involves tracking key performance indicators (KPIs) to evaluate how well systems and personnel are meeting safety and asset protection goals. Start by analyzing incident response times, reductions in theft, vandalism, or shrinkage, and overall resolution rates for reported issues. Comparing pre- and post-implementation data helps demonstrate tangible improvements in safety and loss prevention. Regular audits, surveys, and risk assessment reports can also gauge the reliability and perception of security measures.

Key KPIs to track include:
- Incident response times: Faster responses to alarms or emergencies.
- Reduction in theft/vandalism: Compare loss data before and after implementation.
- Patrol compliance: Track patrol frequency and adherence via GPS or logs.
- False alarm rates: Lower rates ensure focus on real threats.
- Client/Employee satisfaction: Gather feedback to measure confidence in security.
- Client services: Dedicated account representative who supports ongoing needs & can adjust strategy as needed
What level of support can I expect from Blackbird Security
We ensure all of our clients have the utmost support for their businesses, and there's a few ways we do this:

- Allowing access to our 24/7 Control centre for all clients, which is based out of our head office in Vancouver, BC. Clients can call this centre and have a mobile guard swiftly deployed to their business for any spontaneous incidents that occur. We believe in operating it inhouse to ensure all services are streamlined and optimized for the best communication. Our control canter can be reached at this number for current clients: 1-888-991-2622.
- We have a dedicated client services team which directly communicates with clients on a day-to-day basis. Our client services often perform site check ups and can assist with any issues that arise at your business.

Your peace of mind is our priority. We’re more than a service provider—we’re a partner in protecting your business. With our team working tirelessly to anticipate and resolve challenges, you can focus on running your business with confidence, knowing we’re always here to support you. Together, we build safer environments and stronger partnerships, every step of the way.

Secure Your Operation Today

Talk to our security experts about protecting your facility. We’ll assess your needs and build a plan that works.
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Seven diverse security personnel standing in a row outdoors with city buildings in the background, wearing security uniforms.