3
min read -
September 4, 2025

Blackbird Security Partners with Moose Knuckle at McarthurGlen Designer Outlet in Vancouver to Provide Security Services

By
Ranko Vukovic

Blackbird Security is pleased to share that we have partnered with Moose Knuckle at the McArthurGlen designer outlet in Vancouver to provide security services.

About Moose Knuckle

Since 2009, Moose Knuckle has been protecting people from the cold by engineering Canadian know-how, grit and heritage into every fiber, stitch and zipper of their popular outerwear. 


The brand was built on the belief that they could make the leanest, toughest and most luxurious sportswear in the world, and they stand by its impeccable tailoring, ethically sourced materials and premium hardware. 


The retail store is located in McArthurGlen Vancouver, the first designer outlet to open in the area. The outlet proudly offers the finest shopping experience, with exceptional dining, tailor-made events and iconic fashion brands, like Armani, Nike and Puma, Coach, Kate Spade, and more.

Our Partnership

Given that Moose Knuckle is located in the premier shopping destination of McArthurGlen outlet, and the luxurious sportswear that is offered in their store, it’s no surprise that the outwear brand has partnered with Blackbird security for ongoing in-store security.


The company, which passionately services its customers like family, is known for providing an exclusive and luxurious shopping experience. In partnering with Blackbird Security, they can ensure their guests continue to receive the same welcome that they have come to expect, while also ensuring the protection of high-end merchandise

Why Luxury Retail Brands Choose Blackbird Security

At Blackbird Security, we pride ourselves on our unique and personalized approach to security. Our retail security professionals, who provide high-end security to clients throughout Canada, epitomize this approach.


Our security team consists of well-dressed professionals that reflect the high standards of your brand while delivering second-to-none security services. We go to great lengths to recruit and train only the best individuals for our services, ensuring the utmost security management and service delivery.


When consulting with retail clients, we will connect with you to assess the individual needs of your store and your clientele before developing a comprehensive and tailored security plan that’s unique to your needs.


Our security specialists are trained in protecting the privacy of various clients and acting as first responders in all scenarios. Their courteous manner and customer service training make our security staff the perfect option for protecting and welcoming your customers. 


Blackbird Security possesses years of experience providing uniformed security guards to some of Canada’s largest national retailers. We’re proud of our record of upholding their reputation while protecting their staff and company assets.

Protect Your Retail Store

Does your retail store have professional in-store security overseeing the safety of your merchandise and clientele? If you answered no, it’s high time you considered the value that expert security service, like Blackbird Security, would provide.


Blackbird Security is Canada’s fastest-growing provider of professional security services. We operate Canada-wide, servicing clients across a diverse range of industries, and offer the flexibility and personal touch your business deserves. No matter what stage your retail business is in, the location, or the size of your store, we’re committed to meeting and exceeding your security challenges.

Diagram showing harmful X-rays blocked by a lead apron and harmless light passing through.

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Diagram showing harmful X-rays blocked by a lead apron and harmless light passing through.Diagram showing harmful X-rays blocked by a lead apron and harmless light passing through.

Frequently Asked Questions

What services do security companies offer?
At Blackbird Security, we offer a range of security services, such as:
- On-site uniform security
- Luxury suit & tie security
- Mobile patrols
- Alarm response
- Access control
- CCTV monitoring
- Event security
- Loss prevention (undercover security)
- Tactical Security
- Concierge/Front Desk Security
- Executive Protection
- Office & Facilities Security
- Government Security
- Parking Enforcement
- Residential Security
These services work in unison to safeguard businesses, people, and assets, offering peace of mind and comprehensive protection.At Blackbird Security, we are industry leaders in providing all of these services. Our expertise ensures tailored security solutions that meet your specific requirements. Browse further to learn more: Blackbird Security Services - Blackbird Security
Can security services be customized?
Many providers offer standard security programs, but Blackbird Security emphasizes a collaborative approach to customization. By considering factors such as your industry, location, size, and specific risks, we work closely with you to design security strategies that fit your needs. This might include adjusting patrol schedules, reporting frequency, or tailoring patrol routes to align with your operations.This is possible through our dedicated Client Services team as well as our in-house Control Centre and Reporting teams. Customization is a fundamental part of how we provide effective and seamless security solutions
Are security providers in Canada regulated?
Yes, most countries and regions (including Canada) have licensing bodies and regulations that govern security providers. Check local laws to ensure your provider complies with these standards.
How do I measure the effectiveness of security measures?
Measuring the effectiveness of security measures involves tracking key performance indicators (KPIs) to evaluate how well systems and personnel are meeting safety and asset protection goals. Start by analyzing incident response times, reductions in theft, vandalism, or shrinkage, and overall resolution rates for reported issues. Comparing pre- and post-implementation data helps demonstrate tangible improvements in safety and loss prevention. Regular audits, surveys, and risk assessment reports can also gauge the reliability and perception of security measures.

Key KPIs to track include:
- Incident response times: Faster responses to alarms or emergencies.
- Reduction in theft/vandalism: Compare loss data before and after implementation.
- Patrol compliance: Track patrol frequency and adherence via GPS or logs.
- False alarm rates: Lower rates ensure focus on real threats.
- Client/Employee satisfaction: Gather feedback to measure confidence in security.
- Client services: Dedicated account representative who supports ongoing needs & can adjust strategy as needed
What level of support can I expect from Blackbird Security
We ensure all of our clients have the utmost support for their businesses, and there's a few ways we do this:

- Allowing access to our 24/7 Control centre for all clients, which is based out of our head office in Vancouver, BC. Clients can call this centre and have a mobile guard swiftly deployed to their business for any spontaneous incidents that occur. We believe in operating it inhouse to ensure all services are streamlined and optimized for the best communication. Our control canter can be reached at this number for current clients: 1-888-991-2622.
- We have a dedicated client services team which directly communicates with clients on a day-to-day basis. Our client services often perform site check ups and can assist with any issues that arise at your business.

Your peace of mind is our priority. We’re more than a service provider—we’re a partner in protecting your business. With our team working tirelessly to anticipate and resolve challenges, you can focus on running your business with confidence, knowing we’re always here to support you. Together, we build safer environments and stronger partnerships, every step of the way.

Secure Your Operation Today

Talk to our security experts about protecting your facility. We’ll assess your needs and build a plan that works.
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