4
min read -
September 4, 2025

Blackbird Security Partners with Commercial Drive Business Society

By
Ranko Vukovic

Small businesses are essential to our local economy. They add colour to our communities, well-paying jobs, and vital services. That’s why Blackbird Security is proud to announce our new partnership with the Commercial Drive Business Society in Vancouver.

 

Uniformed Blackbird security guard giving help to person on street

 

The Drive is one of Vancouver’s most historic neighbourhoods, stretching from the bustling transit hub of Broadway/Commercial, north through Little Italy towards Strathcona. It’s a perfect microcosm of Vancouver, with a diverse demographic of residents and patrons who pass through each day.

Providing Essential Protection for Local Businesses

Our Commercial Drive security guard team consists of Byron Scott, Dion Zabicki, Aman Kaur and Cherian Paul. Though they only recently started their vital work on the Drive, they have already received stellar feedback from the local businesses they support.

These highly trained tactical security guards will carry out regular foot patrols on Commercial Drive with a goal of ensuring local businesses are safe and secure.

Four Uniformed Blackbird security guards standing in front of fence

In their day-to-day roles, our security guards provide the perfect example of the type of services provided by Blackbird Security. Their daily duties include:

  •   Providing friendly customer service to residents and patrons alike
  •   Acting as a strong visual deterrent to criminal activity
  •   Working with City Bylaw Officers and VPD to ensure compliance with bylaws
  •   De-escalating and resolving conflicts
  •   Ensuring the safety and security of businesses and individuals
  •   Providing First Aid or CPR to anyone in need

Best in Class Security Training

In the last few years, the role of security guards in our community has evolved to meet the changing times. It’s no longer enough for security guards to just receive security training. Instead, a more well-rounded approach delivers the level of service our clients expect.

Uniformed Blackbird security guard patrolling street

Each of the guards assigned to Commercial Drive undergoes Blackbird Security’s rigorous security training program. On the health and safety side, they possess Occupational First Aid (OFA) certification and Naloxone administration training. They also undergo St. John’s Mental Health Training. Trauma Informed Training and the Indigenous Awareness Training 201 offered by Indigenous Awareness Canada.

The whole team also undergoes customer service, incident de-escalation and conflict resolution training through our in-house Blackbird Security Academy courses. This wide-ranging level of knowledge equips our team to compassionately deal with individuals suffering from mental health and addiction issues in a respectful and de-escalatory manner.

Work with Blackbird Security

Blackbird Security is the security partner of choice for business associations and societies throughout Canada in cities such as Vancouver, Edmonton, Calgary, Victoria, Duncan, Regina and Winnipeg. If you’re interested in upgrading your security services, we’d love to hear from you. We offer the following range of services to clients across Western Canada:

Contact Us and let’s discuss your unique needs.

Diagram showing harmful X-rays blocked by a lead apron and harmless light passing through.

More Articles

Read our latest articles on protecting your organization
Common Retail Loss Prevention Blind Spots
Are you aware of your store’s loss prevention blind spots? This article will help you identify the retail theft risks that might be flying under your radar.
December 19, 2025
10
 min read
Loss Prevention: What Actually Works?
Learn how Blackbird Security drastically improved loss prevention for a national electronics retailer partner, recovering 68.2% more merchandise.
December 19, 2025
5
 min read
Retail Security & Loss Prevention Checklist for Store Owners
A clear plan is essential for every store, regardless of size, scale, or years in operation. Use this guide to plan and assess your retail security strategy.
December 15, 2025
5
 min read
How Retail Security Guards & LPOs Stop Shoplifters
In this article, we cover how LPOs and retail security guards stop shoplifters. Watch a live video demonstration from Blackbird's expert retail team.
December 15, 2025
6
 min read
Diagram showing harmful X-rays blocked by a lead apron and harmless light passing through.Diagram showing harmful X-rays blocked by a lead apron and harmless light passing through.

Frequently Asked Questions

What services do security companies offer?
At Blackbird Security, we offer a range of security services, such as:
- On-site uniform security
- Luxury suit & tie security
- Mobile patrols
- Alarm response
- Access control
- CCTV monitoring
- Event security
- Loss prevention (undercover security)
- Tactical Security
- Concierge/Front Desk Security
- Executive Protection
- Office & Facilities Security
- Government Security
- Parking Enforcement
- Residential Security
These services work in unison to safeguard businesses, people, and assets, offering peace of mind and comprehensive protection.At Blackbird Security, we are industry leaders in providing all of these services. Our expertise ensures tailored security solutions that meet your specific requirements. Browse further to learn more: Blackbird Security Services - Blackbird Security
Can security services be customized?
Many providers offer standard security programs, but Blackbird Security emphasizes a collaborative approach to customization. By considering factors such as your industry, location, size, and specific risks, we work closely with you to design security strategies that fit your needs. This might include adjusting patrol schedules, reporting frequency, or tailoring patrol routes to align with your operations.This is possible through our dedicated Client Services team as well as our in-house Control Centre and Reporting teams. Customization is a fundamental part of how we provide effective and seamless security solutions
Are security providers in Canada regulated?
Yes, most countries and regions (including Canada) have licensing bodies and regulations that govern security providers. Check local laws to ensure your provider complies with these standards.
How do I measure the effectiveness of security measures?
Measuring the effectiveness of security measures involves tracking key performance indicators (KPIs) to evaluate how well systems and personnel are meeting safety and asset protection goals. Start by analyzing incident response times, reductions in theft, vandalism, or shrinkage, and overall resolution rates for reported issues. Comparing pre- and post-implementation data helps demonstrate tangible improvements in safety and loss prevention. Regular audits, surveys, and risk assessment reports can also gauge the reliability and perception of security measures.

Key KPIs to track include:
- Incident response times: Faster responses to alarms or emergencies.
- Reduction in theft/vandalism: Compare loss data before and after implementation.
- Patrol compliance: Track patrol frequency and adherence via GPS or logs.
- False alarm rates: Lower rates ensure focus on real threats.
- Client/Employee satisfaction: Gather feedback to measure confidence in security.
- Client services: Dedicated account representative who supports ongoing needs & can adjust strategy as needed
What level of support can I expect from Blackbird Security
We ensure all of our clients have the utmost support for their businesses, and there's a few ways we do this:

- Allowing access to our 24/7 Control centre for all clients, which is based out of our head office in Vancouver, BC. Clients can call this centre and have a mobile guard swiftly deployed to their business for any spontaneous incidents that occur. We believe in operating it inhouse to ensure all services are streamlined and optimized for the best communication. Our control canter can be reached at this number for current clients: 1-888-991-2622.
- We have a dedicated client services team which directly communicates with clients on a day-to-day basis. Our client services often perform site check ups and can assist with any issues that arise at your business.

Your peace of mind is our priority. We’re more than a service provider—we’re a partner in protecting your business. With our team working tirelessly to anticipate and resolve challenges, you can focus on running your business with confidence, knowing we’re always here to support you. Together, we build safer environments and stronger partnerships, every step of the way.

Secure Your Operation Today

Talk to our security experts about protecting your facility. We’ll assess your needs and build a plan that works.
Contact
Seven diverse security personnel standing in a row outdoors with city buildings in the background, wearing security uniforms.