3
min read -
November 26, 2025

Blackbird Security Partners with Arc'teryx in Toronto's Eaton Centre

By
Ranko Vukovic

As Canada’s top security services provider, Blackbird is thrilled to protect a wide range of retail clients across Canada. Renowned in Toronto as the best security company in the area, we are proud to announce our partnership with revered activewear brand Arc’teryx at their Eaton Centre location in Toronto, Ontario.

Arc’teryx is a high-end clothing design company with a cult following, coveted by active Canadians for their stylish and durable outdoor apparel and equipment. Its convenient location within the sprawling Eaton Centre makes it a popular destination with customers looking for superior outdoor gear. The Blackbird Tactical Security team is pleased to be stationed at this Canadian business, helping them protect their quality goods from retail security threats. 

Blackbird will have Tactical Security Guards stationed at Arc’teryx seven days a week, as part of our completely customizable retail security services. Their goal is to prevent retail loss and provide watertight security throughout the store. 

Tactical Security: Crucial for High-End Retailers like Arc’teryx

Proudly headquartered in Canada, Arc’teryx sells top-quality outdoor apparel and equipment for active adventure-seekers. Famous for their water-resistant shell jackets, knitwear, and down parkas, Canadians rely on Arc’teryx for well-crafted outdoor gear that will last them through the most challenging conditions. With such premium and sought-after products, it’s no surprise that Arc’teryx turned to Blackbird Security for retail loss prevention they can trust. 

Arc’teryx knows that Blackbird’s on-site security is key to managing retail theft and preventing losses. This is because businesses that have tactical officers stationed in-store deal with less financial loss that results from shoplifting and stolen items. Thanks to Blackbird Security’s expert training, tactical officers are skilled at spotting, managing, and diffusing the inevitable crime that occurs in designer retail stores. With our loss prevention team on-site, Arc’teryx will see fewer losses, meaning they can continue to invest in the best new outdoor tech for their loyal customers. 

Blackbird’s tactical security guards offer more than just loss prevention, however. They also act as a calm and authoritative presence, enhancing the shopping experience for customers and providing peace of mind for staff. Our security team is ready to handle any hostile or violent situations that may arise, allowing staff to focus on their job of managing merchandise and assisting customers. This relieves them from the burden of having to deal with situations they may not have been trained to handle. 

Team up with Blackbird Security For Your Tactical Security Needs

If your retail business is in the market for Retail Security, Loss Prevention, or one of our other customizable security services, our Blackbird Security professionals are ready and eager to offer their protection. Our team offers flexible plans tailor-made to meet the needs of your business. Contact us today to get started.
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Diagram showing harmful X-rays blocked by a lead apron and harmless light passing through.Diagram showing harmful X-rays blocked by a lead apron and harmless light passing through.

Frequently Asked Questions

What services do security companies offer?
At Blackbird Security, we offer a range of security services, such as:
- On-site uniform security
- Luxury suit & tie security
- Mobile patrols
- Alarm response
- Access control
- CCTV monitoring
- Event security
- Loss prevention (undercover security)
- Tactical Security
- Concierge/Front Desk Security
- Executive Protection
- Office & Facilities Security
- Government Security
- Parking Enforcement
- Residential Security
These services work in unison to safeguard businesses, people, and assets, offering peace of mind and comprehensive protection.At Blackbird Security, we are industry leaders in providing all of these services. Our expertise ensures tailored security solutions that meet your specific requirements. Browse further to learn more: Blackbird Security Services - Blackbird Security
Can security services be customized?
Many providers offer standard security programs, but Blackbird Security emphasizes a collaborative approach to customization. By considering factors such as your industry, location, size, and specific risks, we work closely with you to design security strategies that fit your needs. This might include adjusting patrol schedules, reporting frequency, or tailoring patrol routes to align with your operations.This is possible through our dedicated Client Services team as well as our in-house Control Centre and Reporting teams. Customization is a fundamental part of how we provide effective and seamless security solutions
Are security providers in Canada regulated?
Yes, most countries and regions (including Canada) have licensing bodies and regulations that govern security providers. Check local laws to ensure your provider complies with these standards.
How do I measure the effectiveness of security measures?
Measuring the effectiveness of security measures involves tracking key performance indicators (KPIs) to evaluate how well systems and personnel are meeting safety and asset protection goals. Start by analyzing incident response times, reductions in theft, vandalism, or shrinkage, and overall resolution rates for reported issues. Comparing pre- and post-implementation data helps demonstrate tangible improvements in safety and loss prevention. Regular audits, surveys, and risk assessment reports can also gauge the reliability and perception of security measures.

Key KPIs to track include:
- Incident response times: Faster responses to alarms or emergencies.
- Reduction in theft/vandalism: Compare loss data before and after implementation.
- Patrol compliance: Track patrol frequency and adherence via GPS or logs.
- False alarm rates: Lower rates ensure focus on real threats.
- Client/Employee satisfaction: Gather feedback to measure confidence in security.
- Client services: Dedicated account representative who supports ongoing needs & can adjust strategy as needed
What level of support can I expect from Blackbird Security
We ensure all of our clients have the utmost support for their businesses, and there's a few ways we do this:

- Allowing access to our 24/7 Control centre for all clients, which is based out of our head office in Vancouver, BC. Clients can call this centre and have a mobile guard swiftly deployed to their business for any spontaneous incidents that occur. We believe in operating it inhouse to ensure all services are streamlined and optimized for the best communication. Our control canter can be reached at this number for current clients: 1-888-991-2622.
- We have a dedicated client services team which directly communicates with clients on a day-to-day basis. Our client services often perform site check ups and can assist with any issues that arise at your business.

Your peace of mind is our priority. We’re more than a service provider—we’re a partner in protecting your business. With our team working tirelessly to anticipate and resolve challenges, you can focus on running your business with confidence, knowing we’re always here to support you. Together, we build safer environments and stronger partnerships, every step of the way.

Secure Your Operation Today

Talk to our security experts about protecting your facility. We’ll assess your needs and build a plan that works.
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