3
min read -
November 26, 2025

3 Common Retail Security Mistakes

By
Ranko Vukovic

As a store owner, do you ever wonder if you’re making some easily-avoidable security mistakes? Keeping your store safe doesn’t have to be overly complicated, but there are some common mistakes that cause retail businesses a lot of unnecessary vulnerability over time. We know better than anyone that owning and running a business is challenging, there’s always a lot to consider on any given day. It’s understandable that you may have let a few security details slip through the cracks up until this point, but it’s time to pause and get back on track. We’re touching on a few more security don’ts with these three common mistakes that you might be making, each of which can be very easily avoided:


Do not: allow for inconsistent training.

Training and education for staff is incredibly important. Not only does consistent training ensure that employees are prepared and aware of what to do during an emergency or security breach, but it also ensures that information is consistent and up to date. Employees can’t be expected to respond according to your security plans and protocols if they haven’t been fully trained and prepared! Take the time to carry out a full and comprehensive onboarding process for new staff, periodic updates and training sessions for current staff, and have staff practice what to do in case of theft or emergency. Practicing various scenarios can be very helpful when it comes to knowing how to actually implement the training and education that staff have received!


Do not: over-register or over-stock.

A very common security mistake that a lot of businesses sand storefronts make is keeping too much money in their register. Leaving too much money in the register can make a business hugely vulnerable, especially for a smaller business. If you have the misfortune of dealing with a robbery, this can be a much bigger hit to your company than it needs to be. Having too much cash on hand can leave you with additional vulnerability. The same can be said for inventory and stocked products that have a high value. In the exact same way, over-stocking can lead to increased vulnerability in the event of a robbery. This can be avoided very simply, by using a smart safe system. A smart safe system means that your register is only as full as it needs to be, and your money is kept safe and secure.


Do not: minimize visibility.

Too many stores are set up in a way that reduces visibility and actually aids a shoplifter in their efforts to steal. Having dim lighting and high-stacked displays can create areas or corners within your store that are completely closed off, reducing visibility and actually encouraging theft. This limited visibility is an issue that happens very frequently, but can be easily avoided. Open up your display areas, don’t display items too high up, and brighter up your in-store lighting. Doing these three things is quick and affordable, and will help to discourage shoplifting and can save your business from security breach or theft in the long run.


If you have questions about these security ‘do-nots’ or need assistance implementing your own in-store security practices, don’t hesitate to reach out. Our team of skilled and experienced professionals are always available to ensure that your business is protected.

Diagram showing harmful X-rays blocked by a lead apron and harmless light passing through.

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Diagram showing harmful X-rays blocked by a lead apron and harmless light passing through.Diagram showing harmful X-rays blocked by a lead apron and harmless light passing through.

Frequently Asked Questions

What services do security companies offer?
At Blackbird Security, we offer a range of security services, such as:
- On-site uniform security
- Luxury suit & tie security
- Mobile patrols
- Alarm response
- Access control
- CCTV monitoring
- Event security
- Loss prevention (undercover security)
- Tactical Security
- Concierge/Front Desk Security
- Executive Protection
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- Government Security
- Parking Enforcement
- Residential Security
These services work in unison to safeguard businesses, people, and assets, offering peace of mind and comprehensive protection.At Blackbird Security, we are industry leaders in providing all of these services. Our expertise ensures tailored security solutions that meet your specific requirements. Browse further to learn more: Blackbird Security Services - Blackbird Security
Can security services be customized?
Many providers offer standard security programs, but Blackbird Security emphasizes a collaborative approach to customization. By considering factors such as your industry, location, size, and specific risks, we work closely with you to design security strategies that fit your needs. This might include adjusting patrol schedules, reporting frequency, or tailoring patrol routes to align with your operations.This is possible through our dedicated Client Services team as well as our in-house Control Centre and Reporting teams. Customization is a fundamental part of how we provide effective and seamless security solutions
Are security providers in Canada regulated?
Yes, most countries and regions (including Canada) have licensing bodies and regulations that govern security providers. Check local laws to ensure your provider complies with these standards.
How do I measure the effectiveness of security measures?
Measuring the effectiveness of security measures involves tracking key performance indicators (KPIs) to evaluate how well systems and personnel are meeting safety and asset protection goals. Start by analyzing incident response times, reductions in theft, vandalism, or shrinkage, and overall resolution rates for reported issues. Comparing pre- and post-implementation data helps demonstrate tangible improvements in safety and loss prevention. Regular audits, surveys, and risk assessment reports can also gauge the reliability and perception of security measures.

Key KPIs to track include:
- Incident response times: Faster responses to alarms or emergencies.
- Reduction in theft/vandalism: Compare loss data before and after implementation.
- Patrol compliance: Track patrol frequency and adherence via GPS or logs.
- False alarm rates: Lower rates ensure focus on real threats.
- Client/Employee satisfaction: Gather feedback to measure confidence in security.
- Client services: Dedicated account representative who supports ongoing needs & can adjust strategy as needed
What level of support can I expect from Blackbird Security
We ensure all of our clients have the utmost support for their businesses, and there's a few ways we do this:

- Allowing access to our 24/7 Control centre for all clients, which is based out of our head office in Vancouver, BC. Clients can call this centre and have a mobile guard swiftly deployed to their business for any spontaneous incidents that occur. We believe in operating it inhouse to ensure all services are streamlined and optimized for the best communication. Our control canter can be reached at this number for current clients: 1-888-991-2622.
- We have a dedicated client services team which directly communicates with clients on a day-to-day basis. Our client services often perform site check ups and can assist with any issues that arise at your business.

Your peace of mind is our priority. We’re more than a service provider—we’re a partner in protecting your business. With our team working tirelessly to anticipate and resolve challenges, you can focus on running your business with confidence, knowing we’re always here to support you. Together, we build safer environments and stronger partnerships, every step of the way.

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